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Water Services

Water Services

The City of Ventura provides drinking water to over 109,000 people through approximately 31,000 water service connections. Our water system is made up of more than 350 miles of pipeline, 3 water treatment plants, 23 pump stations and 31 reservoirs. We maintain a full service laboratory and monitor our water quality on a daily basis. Our staff works hard to ensure the water we provide to our customers meets or exceeds State and Federal standards.

Water Quality

In compliance with State regulatory requirements, we publish an annual Water Consumer Confidence Quality Report. The purpose of the report is to keep our customers informed about the quality of Ventura's drinking water. It provides specifics about the clarity, minerals, and microorganisms measured in samples of Ventura water throughout the year.

Our Water Sources

There are three water sources that provide water to the City water system, the Ventura River, Lake Casitas, and local groundwater wells. In addition, the City provides reclaimed water from the Ventura Wastewater Reclamation Facility to two municipal golf courses, the Ventura Marina area, and private customers for landscape irrigation.

Using Our Water Wisely

The City manages its water resources conjunctively - a practice whereby we use our river surface water supplies first (that are lost to the ocean if not used when they are available), before groundwater supplies (which can be stored for use when the surface supplies are not plentiful). Therefore, the City will generally draw on our water supplies in the following order: Ventura River, Lake Casitas, and local groundwater wells.

Treating Our Water

The City owns and operates three water treatment plants: North Ventura Avenue Treatment Plant, Bailey Conditioning Facility, and the Saticoy Conditioning Facility. All of our treatment plants have instrumentation that continuously measures and monitors specific constituents related to water quality. Our instrumentation can detect substances in the water at very low concentrations: as low as parts per billion. Our staff takes pride in showing our facilities and their operations to the public. If you would like to arrange a tour, or have questions about our water quality please contact our Water Maintenance & Operations at (805) 652-4500.

If you would like more information
For more information about water conservation, please click here. If you have additional questions or need more information regarding our water system, or to report leaks or other water related problems, please call the following numbers:


Utility Billing & Customer Services (805) 667-6500
Water Maintenance & Operations (805) 652-4500
Wastewater Maintenance & Operations (805) 677-4114
Emergency After Hours (805) 339-4399

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